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Rental Conditions

General terms and conditions for equipment rental

  1. Hire Contract
    The contract is an agreement between the undersigned Company Preludio Group Srl, as the Supplier of the material as indicated in the Rental Order, and the natural and/or legal person indicated therein, as the Principal of the same.
  2. Minimum Rental Requirements
    At the time of the order, the Principal will have to communicate the possible presence of pedestrian and/or limited traffic zones (ZTL) and the relevant permits required to make access to the unloading area. Any access difficulties for both the entry of vehicles and the unloading of material at the destination should also be communicated. In the absence of such communications, should the aforementioned circumstances arise, unloading will be carried out at the closest reachable location of our vehicles to the one indicated to avoid infractions and/or damage to vehicles and facilities.
  3. Delivery and unloading of material
    Material can be delivered to the destination indicated by the recipient with travel costs varying depending on distance, number of vehicles used, and personnel required for unloading. Unloading will be done by our personnel on the ground floor of the nearest delivery location reachable by our vehicles; any different situations should be communicated at the time of order in order to evaluate possible porterage services. The material will be delivered clean, packaged and sterilized, in the appropriate containers.
  4. Customer's Warranty and Liability
    From the moment of delivery, the Principal will stand surety for the delivered material indicated in the Transportation Document. The Supplier in order to guarantee the rented material from any breakage and shortages will require the guarantee of a credit card.
  5. Material redelivery
    The redelivery will take place at the place and with the timing indicated at the time of the order. In this regard, it should be noted that:
    - chipping of breakable material is intended as breakage;
    - material consisting of glasses, plates, cutlery, trays and all tableware and tableware in general will then be picked up dirty. The material in question must be returned to the appropriate containers, each of which must contain the exact number of pieces listed in each container. All material should also be placed back in the most convenient part for pickup. Washing of cutlery, crockery and tableware is to be paid for by us, and the counting of the minute material will be done in our warehouse once it has been cleaned;
    - for tablecloths that will have stains that cannot be removed at the first washing, we will proceed with the stain removal of the individual item, at a cost of €. 50.00 at the expense of the Principal for tablecloths up to 4 meters and €. 100.00 for tablecloths over 4 meters;
    - any missing or damaged material will be borne by the Principal and quantified at the cost of the list price breaks and shortages, which he declares as of now that he knows and accepts.
  6. Check of returned tableware and charges for breakages/missing
    The Principal declares that he/she has been informed that the inspection of the rented crockery and other goods and the counting of any breakages or shortages can be carried out by the Supplier only after they have been returned and washed at its premises. The Supplier shall communicate to the Principal, no later than 15 (fifteen) days after the date of return, a clear and detailed statement of any breakages or shortages found and the related amounts due. In view of this, the Customer accepts that charges for breakages or shortages may be communicated to him within the aforementioned 15-day period and waives the right to plead the mere tardiness of such charges when communicated within said period, without prejudice to his right to contest, including in court, the existence, number or amount of the breakages or shortages charged and any other right recognized to him by consumer protection legislation.
  7. Delayed return of material
    The Principal is required to redeliver the rented material on the date and place agreed upon at the time of the order. If the Principal needs to redeliver the material beyond the agreed upon time/date, he/she will be required to request an extension in writing. Any rental extensions not agreed upon will be charged an additional rental fee based on the time withheld.
     
  8. Contestations
    Any disputes about the delivered material must be pointed out in writing on the same day of delivery, and in that case a replacement will be made at no additional charge. Delivery charges will be charged for disputes received on subsequent days.
     
  9. Payment
    Full payment of the order shall be made by the Principal prior to receipt of the rented material in the manner defined at the time of the order.
     
  10. Pre-authorization and guarantee
    Upon signing the rental agreement, the Customer grants the Supplier the right to block an escrow amount on its credit card in proportion to the total value of the order, thus tying the total amount to the credit card to ensure that there are sufficient funds to guarantee any shortage or breakage of the rented equipment. By signing the rental agreement, the Customer authorizes the Company Preludio Group Srl to charge the payment card for all costs generated by any breakages and/or shortages and/or damages of the rented material.
  11. Confirming Deposit
    The Customer at the time of the order agrees to pay the supplier a sum by way of deposit equal to 50% of the order, under penalty of termination of the agreement.
     
  12. Textiles
    All tablecloths (tablecloths, napkins, runners) will be delivered clean and ironed, but all fabrics once folded for transportation or storage will naturally form creases and since these are items that cannot be transported open, it will never be possible to deliver tablecloths without creases. The Customer must take steps at his or her own expense and resources to iron the fabric once it arrives at the workplace with a regular iron or steamer or contract with the Supplier for the appropriate ironing service.
  13. Warning
    Please note that the availability and delivery of the material is not guaranteed until the acceptance of the quotation/offer sent by the Supplier and the subsequent receipt of the contract duly signed in its entirety by the Principal. Only upon RECEPTION of the signed contract will the actual availability of the requested material and the possibility of delivery be verified. Please note that the quotation/offer is purely indicative and does not imply any option on the material, nor any obligation on the part of the Supplier and the Customer.
  14. Resolution Clause
    The violation of even one of the provisions of Articles 2, 3, 4, 5, 6, 8 ,9, 10, 11,12,14,15,16 will entitle the Supplier to termination of the contract in accordance with Article 1456 of the Civil Code and compensation for damages.
  15. Pandemic Clause
    If in case or due to the spread of Covid-19 or other variations of the same it is impossible to travel and/or make the rental on the agreed date, Preludio Group Srl will give its customers the opportunity to use the security deposit paid for a further order, which must take place no later than 12 months after the date initially agreed, under penalty of forfeiting the amount paid as a deposit.
     
  16. Penitential Deposit
    In case of cancellation, withdrawal, termination and/or interruptive act and/or declaration of the rental order communicated to the Client, the supplier shall retain the entire deposit given. In case of cancellation, withdrawal, termination and/or interruptive act and/or declaration of the order less than 7 days of the delivery of the material the Supplier shall be entitled to the payment of the entire rental fee.
  17. Order Variations
    In the event that the Customer should change the date of the order, the Supplier shall use the right to check the availability of the material to adjust the prices of the items to the current price lists.
  18. Applicable Law and Jurisdiction
    . The rental agreement signed between the parties shall be governed by Italian law and the Civil Code. For any dispute arising from the relationships governed by the Order and the General Rental Terms and Conditions, the Court of Arezzo shall have exclusive jurisdiction.
  19. Privacy protection and processing of personal data
    . Pursuant to art.12 of Leg. 196/2003 (Testo Unico sulla Privacy and subsequent amendments and additions GDPR General Data Protection Regulation - Regulation 2016/679), personal data concerning the Client will be processed by the Company Preludio Group Srl for the fulfillment of the rental order and will not be disclosed to third parties. The data may be used to inform about the Company's activities. In relation to the data provided, the giver may exercise the rights expressed in Art. 6 of Leg. 196/2003 (Testo Unico sulla Privacy and subsequent amendments and additions GDPR General Data Protection Regulation - Regulation 2016/679): confirmation of the existence of the data, origin purpose updates, cancellation, right of opposition. In order to exercise these rights, you must refer to the data controller of the Company Preludio Group Srl. The Parties mutually authorize each other to communicate to third parties their respective personal data in relation to the obligations related to the rental contract (ex D.lgs 196/2003).

General Rental Conditions for motor Vehicles and Motorcycles

  1. The Lessor reserves the right to end the rental contract if improper use of the vehicle, tampering, or transfer to third parties is detected. The Lessor may repossess the vehicle at any time and at the customer’s expense, with the assistance of the Police, if the customer violates the terms of this rental contract. All costs arising from such violations will be charged to the customer.
     
  2. Alla consegna del veicolo, il cliente dovrà: accettarsi dello stato del mezzo e immediatamente fare constatare ai nostri incaricati l'eventuale presenza di anomalie. Le anomalie riscontrate alla riconsegna del mezzo verranno addebitate al cliente;
     
  3. Il noleggiatore non è responsabile per gli oggetti lasciati dimenticati all'interno dell'auto o dello scooter al momento della riconsegna;
     
  4. Né il noleggiatore, né la compagnia assicuratrice, sono responsabili degli oggetti o effetti personali che venissero asportati da terzi durante un furto con scasso o senza scasso perpetrato a tale scopo;
     
  5. The customer is responsible for traffic violations committed during the rental period, even if the violation is reported after the vehicle is returned. Fines and administrative sanctions will be charged to the customer’s credit card, even after the rental period. Administrative fees amount to €60.00 + VAT, in addition to the cost of the fine.
     

    Description

    Charge

    Penalty

    Traffic violations Cost of violation

    € 60,00

    Incomplete refueling Missing liters × €2.00/l

    € 15,00

    Unpaid toll Toll amount

    € 20,00

    Unpaid parking Parking amount

    € 20,00


     
  6. The Lessor must inspect the driver's license and record on the rental contract: license category, expiration date, issue date, and number.
     
  7. The vehicle is delivered with a certain amount of fuel and must be returned with the same amount. One helmet is provided; failure to return it will incur a charge of €150.00.
     
  8. Damage caused by using the wrong fuel will be fully charged to the customer.
     
  9. Unless otherwise agreed, a maximum tolerance of 59 minutes is allowed for late return.
     
  10. The customer authorizes the Lessor to charge a reasonable extra fee if the vehicle requires more than ordinary cleaning or maintenance upon return (“technical downtime”), including extraordinary cleaning costs of €50.00 + VAT.
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